Privacy Policy

At Grant Copilot, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Personal Information: We collect information you provide directly, such as your name, email address, organization details, and account credentials when you register or use our services. This includes extended profile information such as phone number, address, organization type, tax ID, DUNS number, and professional details.

Usage Data: We automatically collect information about your interactions with our platform, including IP address, browser type, device information, pages visited, and feature usage patterns.

Content Data: We process and store the proposal content, grant searches, research findings, bookmarked grants, and other materials you create or upload to provide our AI-powered services. This includes detailed research data, analysis results, and user-generated content within proposals.

Payment and Subscription Data: When you subscribe to our services, we collect billing information through Stripe, our payment processor. This includes subscription status, trial period information, and payment method details. We store Stripe customer IDs and subscription identifiers to manage your account and billing.

How We Use Your Information

We use collected information to: provide and improve our services; process your requests and transactions; manage subscriptions and billing through Stripe; send service-related communications; personalize your experience and grant matching; analyze usage patterns; conduct research analysis and generate AI-powered content; ensure platform security; comply with legal obligations; and communicate updates about our services.

Information Sharing and Disclosure

We do not sell your personal information. We may share information with: service providers who assist our operations; Stripe for payment processing and subscription management; analytics providers for usage insights; legal authorities when required by law; and business partners with your explicit consent.

Data Security and Storage

We implement industry-standard security measures including data encryption, secure servers, access controls, and regular security audits. Your data is stored on secure cloud infrastructure with appropriate backup and recovery procedures.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, remember preferences, analyze site traffic, and provide personalized content. You can control cookie settings through your browser, though some features may not function properly if disabled.

Your Privacy Rights

You have the right to: access your personal information; correct inaccurate data; delete your account and associated data; export your data; opt-out of marketing communications; and restrict certain data processing activities. Contact us to exercise these rights.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance, fraud prevention, or legitimate business purposes for a limited period.

Third-Party Services

Our service integrates with third-party providers to deliver our functionality:

Stripe Payment Processing: We use Stripe to process payments and manage subscriptions. Your payment information, billing details, and subscription data are processed by Stripe according to their privacy policy. We receive subscription status updates and customer identifiers from Stripe to manage your account.

OpenAI Services: We use OpenAI's API to power our AI writing, analysis, and research features. Your proposal content and research queries may be processed by OpenAI's systems to generate suggestions, analysis, and research findings. OpenAI's data usage policies apply to this processing.

Federal Government APIs: We access publicly available federal databases and APIs (including grants.gov and related federal systems) to provide grant discovery services. This data is publicly accessible information.

These integrations are governed by their respective privacy policies. We encourage you to review the privacy practices of Stripe, OpenAI, and federal data sources we utilize.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or platform notification. Continued use of our service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at support@grantcopilot.com or through our support channels.